National Grid has warned Massachusetts residents about impostors and con artists in the area. Incidents of individuals acting as National Grid without proper ID badge have been reported in Foxboro, Lowell and Chelmsford. The company is working with police investingating these cases. National Grid field employees always carry company ID badge and most of the times use marked vehicles. Whenever a person stating to be National Grid employee shows up at the door customers should verify the photo ID badge before letting the person home. Customers should especially carefull about visits that don’t follow a service call. If employee identity is in question customers can call 1-800-322-3223 for greater New England area, 1-800-233-5325 for greater Boston area and 1-800-548-8000 for other areas of Massachusetts. National Grid does not practice door to door sales and will never ask for account number during a field visit. National Grid is an international power delivery company serving 3.3 milion customers in north east region.
Press release is available online at http://www.nationalgridus.com/aboutus/a3-1_news2.asp?document=6206
It’s not uncommon for scam artists to pose as utility company field staff. Incidents are being reported every few weeks; they usually target senior citizens living alone or in communities. Utility companies always stress proper identification subject during home visits